International Shipping
International orders are delivered by Japan Post.
International shipping fees are determined by the destination region and the weight of the parcel. There is no free shipping or discount based on the order amount. For deliveries within Japan, please see "Shipping in Japan".
■ About Customs Duties and Clearance Fees
For international shipments, customs duties, value-added tax (VAT), customs clearance fees and other charges may apply when you receive your order.
Whether these charges apply, and how much they are, depends on the destination country or region, the purchase amount and other factors. These charges are not included in the product price or the shipping fee; they arise under the laws of the importing country or region.
In addition, tax on shipping is calculated based on the shipping cost actually incurred for international delivery.
If you refuse to pay these charges for personal reasons, the item may be returned to Japan or disposed of in the destination country. In that case, we are unable to refund the product price or the shipping fee. Thank you for your understanding.
■Asia
□Standard (delivered 10–15 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥1,100 |
| 500~1000g | ¥1,400 |
| 1000g~ | ¥1,600 |
□Express (delivered 4–7 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥1,700 |
| 500~1000g | ¥2,000 |
| 1000g~ | ¥2,300 |
■Oceania, North America, Central America and the Middle East
□Standard (delivered 14–21 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥1,700 |
| 500~1000g | ¥2,000 |
| 1000g~ | ¥2,300 |
□Express (delivered 7–12 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥3,500 |
| 500~1000g | ¥4,000 |
| 1000g~ | ¥4,300 |
■Europe
□Standard (delivered 14–21 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥1,900 |
| 500~1000g | ¥2,200 |
| 1000g~ | ¥2,500 |
□Express (delivered 7–12 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥3,700 |
| 500~1000g | ¥4,200 |
| 1000g~ | ¥4,500 |
■South America and Africa
□Standard (delivered 18–28 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥2,200 |
| 500~1000g | ¥2,600 |
| 1000g~ | ¥2,900 |
□Express (delivered 10–15 days after shipment)
| Weight | Shipping fee |
| ~500g | ¥4,200 |
| 500~1000g | ¥4,500 |
| 1000g~ | ¥4,800 |
*All prices exclude tax.
•Orders are delivered at the rates above regardless of the size of the items.
•If your order includes an out-of-stock item, all items will be shipped together once everything is available.
•If you cancel after your order has shipped, you will be asked to cover the actual shipping cost. Thank you for your understanding.
■About Shipping of Orders
In-stock items
We ship from our shop on the Thursday following your order date. If that Thursday is a public holiday, we ship one day earlier, on the Wednesday of the same week.
*If you choose bank transfer, we ship on the Thursday following confirmation of your payment.
Out-of-stock items
We will inform you of the delivery schedule separately by email.
*Depending on the item, it may take about 2 to 3 weeks.
If you request name engraving
Please allow about 5 additional business days on top of the lead time above.
■About Delivery Time After Shipment
The number of days needed for delivery after shipment varies depending on the destination country.
Please see the information above for details. Depending on world events and circumstances, delivery may take longer than the number of days stated above.
■About Combined and Split Shipping
We ship all items in each order together.
•Items ordered after an order has been completed cannot be combined with the earlier order. The same applies if you add items in a separate order after ordering a pre-order item.
•If one order contains multiple items, as a rule we do not offer split shipping, such as sending some items ahead of the others. If you order pre-order items or items with different lead times together, we will ship everything together once all items are ready.